Customer reviews of Viaduct Vehicle Sales

By Anonymous on 08 May 2021 | Verified purchase

I had been searching for car for many months but wasn't getting the help or direct answer to my criteria that I wanted, as buying a car was a big thing and getting right car, but viaduct vehicle services was the most pleasant experience they were very helpful listened and understood, and not just fob you off for a sale, sorting paperwork out was easy with they're help with warranty for an ongoing hassel free service, would definitely recommend and use again thanks

By Mike Hunter on 08 May 2021 | Verified purchase

Such an amazing experience to find a car sales dealer who tells it exactly like it is and goes that extra mile (all the way to Cornwall) to provide a 5 star service. An absolute pleasure doing business with Ian and would not hesitate to use them again if the right car comes up in the future. Well done guys you have restored my faith in car salesmen

By Mandy Graham Ward on 01 May 2021 | Verified purchase

Absolutely excellent service from Les and the team. They were extremely knowledgeable not pushy at all and looked after me very well. Would highly recommend them.

By SUSAN W on 06 April 2021 | Verified purchase

Fabulous experience from the 1st phone call to collecting the car. Despite lockdown Ian made the whole transaction easy & safe.

By CHRIS D on 04 March 2021 | Verified purchase

Very good service all as described, honest and good old fashioned 5 star service, thank you.

By Callum S on 21 August 2020 | Verified purchase

Really pleased I found these guys. No sales pressure, no pressure to buy extras (Paint Protection etc). They speak to you like a human and not a piece of commission. Flexible in test driving vehicles as asked to test drive a couple when I viewed , only went in to look at one car but noticed a couple that suited and was allowed to test drive both to help make a choice. Still no pressure applied to buy either car. Car I purchased was well presented and final handover was simple, again no pressure selling at all. Have recommended my brother use these guys as, like me, he really dislike sales folk who try and pressurise you into buying extras and speak to you like an idiot and attempt underhand sales techniques to bump up their commission. Also thanks for holding the car for a while to give me time to sort out insurance claim etc. Would certainly recommend above other local garages I visited.

By SCOTT W on 19 August 2020 | Verified purchase

5* service, smooth from start to finish, everything was explained clearly and precisely, would highly recommend to friends and family for any future purchases !

By KERRY A on 23 June 2020 | Verified purchase

Excellent customer service and no pressure Seliing

Reply from Viaduct Vehicle Sales on 26/06/20

Thanks

By Elizabeth B on 01 June 2020 | Verified purchase

This is the second vehicle we have bought from Viaduct Vehicle Sales. We have found them to be honest and reliable keeping us fully informed throughout the sales process. The vehicle was as described and we couldn’t be more delighted. Would always be happy to recommend.

By Blake D on 02 March 2020 | Verified purchase

After searching for a new car for quite some time I luckily stumbled across Viaduct Vehicle Solutions via Auto Trader. They were extremely friendly with their approach (unlike some garages). Allowed me plenty of time to test drive the vehicle - which was in great condition. When purchasing the vehicle, they even offered to stay open late to ensure I could pick the vehicle up. I would without doubt recommend Viaduct Vehicle Solutions to friends and family when looking to purchase a new car.